Terms & Conditions
1. Overview This The website is operated by Open Learning Space GmbH (OLS). Throughout the site, the terms “we,” “us” and “our” refer to OLS. OLS offers its services, including all information from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here. OLS offers Private Tutoring, a Math-Club and Preparation Courses for the „Gymnasiums“ of Zurich in Zurich Seefeld as well as other preparatory classes concerning the other schools of the school system of the City and Canton of Zürich.
2. Conclusion of Contract
By accepting the received offer the legal guardians acknowledge our terms & conditions as well as the actual prices published on our website. The contract is valid as soon as we confirm the offered private tutoring session, preparation course for „Gymnasiums,“ the participation in our group courses or other tutorials.
3. Prices
The prices of the services are in Swiss Francs (CHF). All prices are subject to change without notice. The prices stated on our offers are solely applicable.
4. Payment
Students who wish to reserve a fix weekly time slot for a 50 minute private tutoring session need to prepay for a set of 10 lessons, payable in advance. We provide a free test lesson before the first set of 10 lessons. A scheduled free test lessons costs CHF 60.- if less than 6 hours’ notice is given of a cancellation. Students without the commitment described above may schedule lessons on an “as needed” basis, at the appropriate hourly rate. Payment must be made at the time of scheduling. Once a session is scheduled, there will be no refund for any cancellation.
5. Cancellation / Refund Policy
At least 24 hours’ notice must be given by the client to the tutor of the cancellation of a tutoring session for any reason whatsoever. If less than 24 hours’ notice is given of a cancellation, the client remains responsible for the full fee. Cancellation for lessons on Mondays must be done before 9am on Monday morning. There will be no refund if lessons are not cancelled as described above.
5.1. Group Classes (Math-Club):
Per each 10 lesson package 2 cancellation can be made free of charge. Additional missed lessons will be charged. Group classes have a maximum of 4 pupils.
5.2. Preparation Courses „Gymnasium“:
Full payment for all courses is due at the beginning of each term. All course materials are included. In order for Open Learning Space GmbH to continue providing quality education at reasonable prices, we cannot allow rescheduling or private refunds for missed group classes. Preparation course cancellations cost CHF 200 if written notification is received 14 days prior to the first day of class. No refund will be made otherwise.
6. Contract termination
Open Learning Space can terminate any contract out of important reasons, such as repeated violation of the house rules or repeated disturbance of class. There is no refund of paid fees.
7. Fulfillment of Duties
Open Learning Space GmbH carries out the tutoring services in a professional manner with due skill, diligence and care and observe the client’s confidentiality at all times in respect to private information. Substitute teachers can be appointed by OLS.
8. Liability
Parents and/or legal guardians acknowledge that a student’s failure to perform on any test to assess a student’s intelligence, knowledge and/or academic abilities at the level expected shall not constitute a breach of this contract. OLS is not responsible for insurance arrangements in respect of the tutor providing tutoring services.
9. Insurance Pupil’s personal property is not covered by the insurance of OLS when on our premises. We accept no responsibility for loss or damage to pupil’s personal property.
10. Data Protection
Personal data provided by or relating to parents and/or legal guardians and pupil will be used by the Open Learning Space GmbH only for the purposes of fee billing and collection; maintaining pupil records and correspondence.
11. Changes to Terms
We may, at any time modify these Terms and Conditions with or without notice further notice. Any such modification will be effective 30 days after public posting.
12. General
This agreement is governed by the laws of Switzerland and the parties submit to the jurisdiction of the courts of Zürich. These terms constitute the whole agreement between the parties and no variation or alteration of these terms shall be valid. Open Learning Space and the client acknowledge that these terms govern legal rights and obligations between them.
Zurich, 26/03/2024